Frequently asked questions

Yes. The cenote is an open-air sinkhole specifically set up for swimming. Visitors access the water via a 91-step stone staircase and wooden platforms.

The water depth inside the cenote ranges between 40 and 48 meters (130 to 157 feet). The distance from the rim to the water surface is 26 meters.

General admission is roughly 220 to 240 MXN per adult. You can also buy a buffet package for 480 to 530 MXN. See Entrance Fees for details.

No advance reservation is strictly required for independent visitors. You can purchase tickets at the gate. If you visit with a tour group, they handle your entry.

The cenote is located just 3 kilometers (1.8 miles) east of Chichén Itzá. It takes about 5 minutes to drive or take a taxi between the two sites.

Yes. Wearing a life jacket is strictly mandatory for all swimmers. The rental cost is included in your general admission ticket.

There are 91 hand-carved stone steps leading down to the water. This number matches the amount of steps on El Castillo at nearby Chichén Itzá.

No. The cenote is safe for swimming. The only natural inhabitants in the deep, clear water are small black catfish.

Yes, provided you wear the mandatory life jacket. The deep water requires flotation, and there are designated platforms to safely enter the pool.

Wear a swimsuit and water shoes with good grip. The stone stairs and platforms can get wet and slippery. Do not wear sunscreen into the water.

Yes. Lockers are included in the price of admission. Showers are mandatory for all visitors before they are allowed into the cenote water.

No. Sunscreen, creams, and lotions are strictly prohibited in the water to protect the delicate environment. You must wash them off in the showers first.